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Dr Karen Sutherland

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Home >relationship management

Tag: relationship management

Updated on October 29, 2019October 29, 2019/ drkarensutherland

Developing Long-Term Customer Relationships Through Trust

Developing Long-Term Customer Relationships Through Trust

Stories Behind the Grind – Episode #63 Developing Long-Term Customer Relationships Through Trust with Dr Karen Sutherland We discuss how to build trust and integrity in your business to develop long term customer relationships, how to best deal with negative feedback from online and in person reviews, and how to build engagement with your audience

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Updated on November 17, 2017November 16, 2017/ drkarensutherland

Future of Social Media Strategy 2018

Future of Social Media Strategy 2018

I have just returned from Melbourne where I presented a session about chatbots at the Future Social Media Strategy 2017 Forum. I could only make one morning of the two-day conference, but even in the few hours that I was there, I learned so much about where social media is headed, and it’s extremely exciting. …

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Updated on November 12, 2017November 12, 2017/ drkarensutherland

Social Media: The Four Agreements

Social Media: The Four Agreements

Have you heard of The Four Agreements? Written by Don Miguel Ruiz, they can be applied to all aspects of life including how you approach social media both personally and from a business perspective.

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