I can’t believe we’re already wrapping up 2025. What a year it’s been for AI. So much change, so many updates, and honestly, some developments that completely surprised me. Things like the quality of AI video now (have you seen Veo 3.1) and Google Gemini’s latest model? Outrageous. The incredible improvements in text-to-image, agents and […]

Let’s be honest, acquiring new customers is expensive and exhausting. What if I told you that a 5% increase in customer retention could boost your profitability by 25% to 95%? The research is clear: it costs five times more to acquire a new customer than it does to keep an existing one. Yet so many […]

Artificial intelligence is a double‑edged sword. In this video, Dr. Karen Sutherland discusses Project Strawberry and other examples that illustrate how AI can unlock amazing innovations while also introducing new legal and ethical challenges. She notes that regulators and corporations are scrambling to keep pace with rapid developments. **Key takeaways** – **Innovation vs. compliance.** AI […]